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FAQ

Frequently Asked Questions

Do The Vehicles Come With A Warranty

Unfortunately despite our extensive checkers we make to all our cars & Vans prier to offering them for sale, things can go wrong. But unlike other garages Cars Direct Colchester actually believes in the quality of the cars & vans they are selling. We offer a full comprehensive warranty for 3 months, If you have a problem all you have to do is give one of us at cars & vans direct a call and we will have you back on the road in no time at all. Peace of mind comes as standard.

Do I Need To Make An Appointment

No you don't need to make an appointment before hand unless you want to come out off hours to view one off our cars or vans, We are open seven days a week and happy to help.

Will You Take My Vehicle In Part Exchange

Yes we will be happy to take your car or van in part exchange, Don't hesitate to ask one of our salesman. 

How Can I Pay For My New Car

We accept several different methods of payment, Cash, Credit Card, Debit Card, Cheque's or Bankers drafts, We can also arrange finance on your behalf.

Can We Arrange Finance

Yes at Cars & Vans Direct Colchester we can arrange finance on you behalf, We just take a simple finance application from yourself and we can normally have an answer back within a few hours. This can also be done over the phone prier to you coming to visit us. Please visit the Finance page for more details.

How Are The Vehicles Prepared

All our Cars And Vans go though extensive checks even before they go up for sales. We check all cars & vans with Experian to make sure there is no outstanding finance and to make sure the car or van hasn't been involved in an accident or has been stolen. Then once sold the car or van is serviced and fully checked over for your peace of mind along with a years mot by a independent garage.

If You Have Any Further Questions Feel Free To Contact Us Any Time